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FAQ - General

General questions for folks interested in Pam's Club.



How do I learn your techniques? I can’t find all of the information on my pattern.

To save space on our patterns, and to keep from being redundant, look at our free downloads under Free for Everyone, which are free for even non-members.  You should always download “Free How-Tos”.  Keep it handy. 

Watching all of our FREE MEMBER VIDEOS is very helpful, as you can watch them as many times as you choose if you should forget how to do something.  It’s like taking a workshop with us, but even better, because we are always there – day and night!

 

Where do I find a printer to print my patterns, gift cards and all of the other wonderful things that are in Pam’s Club?

You can purchase an ink jet printer at a reasonable cost from any office supply store such as Staples, Office Depot, Office Max, ETC.  You can also find great deals on Amazon or Ebay.  Here is a link to Amazon for a Hewlett Packard Photosmart printer that prints in photo quality.

If you purchase a flash drive to back up your patterns as we suggest, you can take that drive to any office supply store or Kinkos copy center and they will print them for you.

http://www.amazon.com/s/ref=nb_sb_ss_i_0_34?url=search-alias%3Daps&field-keywords=hewlett+packard+photosmart+printer&sprefix=hewlett+packard+photosmart+printer

 

Do I need to print all of my patterns at once?

We suggest storing your patterns in a special folder that you create on your computer to identify them.  BACK ALL OF YOUR PATTERNS UP!  You only need to print a pattern when you are ready to make the project.  It’s a real money saver and saves you the cost of shipping and handling fees!

 

I am not very computer literate. How do I download all of these Free Patterns?

I am not very computer literate.  How do I download all of these Free Patterns?

You will use Adobe Acrobat 6.0 (or higher) to view and print your pattern. This is a pretty common software installed on most computers.  Click on the Adobe Acrobat link below to get the FREE program.  All of our patterns are in pdf. format, and you will need this program to open a pdf.

Adobe Acrobat 6.0 or greater (20 megs) Some newer computers already have this software installed

 

There was an error when I was registering. Help!

Sadly, errors can happen at any point in the process!

First, try to log in with the username and password you gave us. If it works, but you still can't see the Free Member Content, then click here to add the membership to your cart. (Only available if you're logged in).

If you cannot log in with your username and password, please try to register again by creating your account. You can go there by clicking here.

If you received an email from us confirming that you have registered, but you cannot login, you may have forgotten your username or password. Click here for help on that.

If you see an all white page at some point that says "Result::Success::Content" you probably have Javascript turned off in your browser. While you've likely done this for security reasons, a great many things simply don't work without javascript. Please turn it on long enough to register. Then you can turn it off again!

If none of that works, please send us an email via our contact form. You can click here to go there! Anything you can tell us about what happened to you is helpful!

 
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